Terms of Service

Last updated: June 11, 2026

1. Acceptance of Terms

By accessing or using AVoIP Guard ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Beta Service

The Service is currently in beta. You acknowledge and agree that:

We will make reasonable efforts to maintain the Service, but during the beta period it is provided on an "as is" and "as available" basis without any warranties.

3. Description of Service

AVoIP Guard is a cybersecurity visibility and remediation platform designed for AV-over-IP networks. The Service collects and analyzes network flow metadata (NetFlow/IPFIX) to detect threats and anomalies.

Important: We do not inspect or store the actual media content (audio, video, or data streams) passing through your network.

Security Disclaimer: AVoIP Guard provides network visibility, anomaly detection, and recommended remediation actions. We do not guarantee that the Service will detect all threats, prevent all security incidents, or provide complete protection. You remain solely responsible for the overall security of your networks, systems, and data. The Service is a tool to assist your security efforts and is not a substitute for them.

4. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

6. Payment & Subscriptions

Paid subscriptions are billed in advance on a monthly or annual basis and automatically renew unless canceled before the end of the current billing period. All payments are non-refundable except as required by law or as explicitly stated in our policies.

For paid and enterprise customers, our Data Processing Addendum (DPA) forms part of the Agreement and governs how we process personal data on your behalf.

7. Intellectual Property

All content, features, and functionality of the Service are owned by AVoIP Guard LLC and are protected by intellectual property laws.

8. Feedback

If you provide us with any feedback, suggestions, ideas, or other input regarding the Service ("Feedback"), you grant AVoIP Guard LLC a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit that Feedback in any manner and for any purpose without any obligation, attribution, or compensation to you.

9. Limitation of Liability

To the maximum extent permitted by law, AVoIP Guard LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Termination

We may terminate or suspend your account at any time for violation of these Terms or for any other reason, with or without notice.

11. Governing Law

These Terms shall be governed by the laws of the State of Pennsylvania, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

privacy@avoipguard.com

These Terms of Service were last updated on June 11, 2026.